Visitor Information

Information for your stay at "Van Gogh - The Immersive Experience"


Extended until 29.08.2021



Luckenwalder Straße 4-6, Berlin

Opening hours

Tue/Wed/Sun 10 am – 6 pm
Thu/Fri/Sat 10 am – 8 pm

last admission:
one hour before closing time

Tickets and rates

Available now for advance booking!
For visitors who cannot book in advance there will be tickets available at the box office. Important notice: Due to the current situation the number of visitors allowed within the premises of the exhibition is limited. It is therefore recommended – especially for visitors travelling longer distances – to purchase a ticket for the desired day and time slot online to avoid longer waiting times.

Time slot tickets

To make your stay as comfortable as possible time slot tickets are available. When booking a time slot, access to the exhibition is possible during this booked time slot. The length of your stay is unlimited.

Flexi / gift tickets

If you want to stay flexible or want to give away tickets without a time limit as a gift, so-called flexi / gift tickets are the right alternative. They can be used to access the exhibition at any time, but due to the current situation there are only a limited number available.

Time slot tickets*

Tue – Fri

Sat., Sun., public holidays


20,00 €

22,00 €

Students & Concessions**

14,00 €

16,00 €

Children & Adolescents

(7 to 15 years, children under 7 years have free admission)

11,00 €

13,00 €


(2 adults + 2 children or 1 adult + 3 children)

48,00 €

54,00 €


10 people or more. Please use the group booking at 0421 3767 2000 (Mon-Fri 8 am-6pm) or

Tue – Fri

Sat., Sun., public holidays


18,00 €

20,00 €

Students & Concessions**

12,00 €

14,00 €

Children & Adolescents

(7 to 15 years, children under 7 years have free admission)

9,00 €

11,00 €

School classes***

8,00 €


Flexi / gift tickets*


24,00 €

Students & Concessions**

18,00 €

Children & Adolescents

(7 to 15 years, children under 7 years have free admission)

15,00 €

* Orders online or via telephone can cause additional costs
** Concessions only on presentation of a valid document: Seniors (65+), pupils, apprentices and students (under 28), volunteers working in the social or environmental sector and disabled persons (the exhibition is barrier-free. Registered accompanying persons get free admission, a free ticket will be handed out at the box office).
*** General education school, vocational schools and professional schools (in groups)

Group tickets

Tickets for groups or school classes can be booked at 0421 3767 2000 (Mon-Fri 8 am-6pm) or

Exclusive booking

The exhibition can be booked on request exclusively for evening events outside the regular opening hours.



The length of stay in the exhibition is unlimited within the opening hours. We recommend that you plan about 1.5 hours for the visit. The duration depends on how long you stay at the individual stations of the exhibition and whether you want to read all the available information. After leaving the exhibition, re-entry is not possible.


The exhibition is barrier-free, a disabled toilet is also available.


Photography and filming are permitted.


The lost property office is located at the information desk in the entrance area of the exhibition.


To make your visit to the exhibition safe, various regulations and hygiene measures apply.

In the interest of all, please only visit the exhibition if you are in good health.

Mouth-to-nose protection (MNS):
Wearing an FFP2 mask is compulsory in all exhibition areas for visitors aged 15 and over. Children aged 6 years and over (and under 15 years) must wear a Mouth-Nose-Protection (MNS) instead.

Please keep a minimum distance of 1.50 metres from other guests. For better orientation, the minimum distance in waiting areas is marked by special floor markings. In addition, the one-way rule applies throughout the exhibition.

Sneezing and coughing:
Please heed the generally applicable sneezing and coughing etiquette during your visit.

Hand hygiene:
Regular and thorough hand washing is strongly recommended. We also ask you to use the hand disinfection points in the entrance and exit areas of the exhibition.

In order to be able to optimally direct the flow of visitors and thus comply with the applicable hygiene and distance rules, it is necessary to book a time slot. With the time slot ticket, access to the exhibition is possible within the booked time slot, the length of stay is unlimited. For those who want to remain flexible or give tickets without a time limit as a gift, so-called flex/gift tickets are the right alternative. With these tickets, access to the exhibition is possible at any time, but they are only available in limited numbers due to the nature of Corona.


At the box office and in the exhibition shop, payment can be made in cash or by EC card or major credit cards.


Prams are allowed in the exhibition, space permitting. On days with high visitor frequency, prams may have to be deposited in the foyer area.


How to reach us quickly & safely:

Line U1/ U2 to U-Bhf Gleisdreieck, line U1/U2 to U-Bhf Möckernbrücke and then approx. 6 min walk.

Line S1/ S2/ S25/ S26 to S-Bhf Anhalter Bahnhof and then approx. 8 min walk.

Bus connection:
Bus line 248 to Möckernstraße. The Anhalter Bahnhof S-Bahn station is also within walking distance (approx. 8 min). The M41 bus stops there.

By car:
From the city motorway A100 in the direction of Dresden, take the exit B96 – Tempelhofer Damm. Turn left onto Tempelhofer Damm. Straight ahead until Mehringdamm. Turn left onto Hallesches Ufer. Turn left onto Schöneberger Str. and then enter Luckenwalder Str. STATION-Berlin is on the right-hand side.

Gleisdreieck multi-storey car park: Schöneberger Ufer
Opening hours: Entry and exit Mon-Sun 24 hours possible.

By train:
In cooperation with Deutsche Bahn, STATION-Berlin offers attractive special conditions for travel. Nationwide, from any station.

If you have any questions about the booking process, please contact the technical hotline (daily from 08:00 – 20:00) on hotline (0)1806 – 99 66 44 (20ct/call from a landline, rate for mobile phones may. 60ct/call).

Please mention the keyword STATION-Berlin when booking.


Lockers are available in the entrance area of the exhibition and can be used for a deposit of 1€. There is no cloakroom.


In our shop you will find a wide variety of souvenirs for Van Gogh fans – from postcards, magnets or mugs to stylish T-shirts and hoodies, all in the design of the Dutch art genius.


Dogs and other pets are not allowed in the exhibition rooms.