Visitor Information

Information for your stay at "Van Gogh - The Immersive Experience"

Duration

Moved to spring 2022

Location

Immersium

Praterstern/Ausstellungsstraße
1020 Wien

Opening Hours

Tue / Wed / Sun: 10 am – 6 pm
Thu / Fri / Sat + Public holidays: 10 am – 8 pm

Last admission:
One hour before closing time

Tickets & rates

Available now for advance booking.
For visitors who cannot book in advance there will be tickets available at the box office. Important notice: Due to the current situation the number of visitors allowed within the premises of the exhibition is limited. It is therefore recommended – especially for visitors travelling longer distances – to purchase a ticket for the desired day and time slot online to avoid longer waiting times.

Time slot tickets

A time slot must be booked in order to optimally direct the number of visitors and thus comply with the applicable hygiene and distance rules. With the time slot ticket, access to the exhibition is possible within the booked time slot, the length of your stay is unlimited.

Flexi / gift tickets

If you want to stay flexible or want to give away tickets without a time limit as a gift, so-called flexi / gift tickets are the right alternative. With them, access to the exhibition is possible at any time.

Time slot tickets*Tue - FriSat, Sun, public holidays
Adults20,00 €22,00 €
Students & Concessions**14,00 €16,00 €
Children & Adolescents
(7 to 15 years, children under 7 years have free admission)
11,00 €13,00 €
Families
(2 adults + 2 children or 1 adult + 3 children)
48,00 €54,00 €
Flex / Gift Tickets*Any day, without time slot limitation
Adults24,00 €
Students & Concessions**18,00 €
Children & Adolescents
(7 to 15 years, children under 7 years have free admission)
15,00 €

Groups & school classes

Tickets for groups and school classes are only available in advance from the group hotline of oeticket.com 01 – 96096300 (Mon. to Fri. from 8.30 a.m. – 3.30 p.m.), by email to b2b@oeticket.com and from the start of the exhibition, also at the box office.

Groups* ab 10 PersonenTue - FriSat, Sun, public holidays
Adults18,00 €20,00 €
Students & Concessions**12,00 €14,00 €
Children & Adolescents
(7 to 15 years, children under 7 years have free admission)
9,00 €11,00 €
School classes
(nur Di. – Fr.)
7,00 €-

* Orders online or via telephone can cause additional costs
** Concessions only on presentation of a valid document: Seniors (65+), pupils, apprentices and students (under 28), volunteers working in the social or environmental sector and disabled persons (the exhibition is barrier-free. Registered accompanying persons get free admission, a free ticket will be issued at the box office.)
*** General education school, vocational schools and professional schools (in groups)

FAQs

SUSPENSION

The length of stay in the exhibition is unlimited within the opening hours. We recommend that you plan about 1.5 hours for the visit. The duration depends on how long you stay at the individual stations of the exhibition and whether you want to read all the available information. After leaving the exhibition, re-entry is not possible.

ACCESSIBILITY

The exhibition is barrier-free, a disabled toilet is also available.

PHOTOGRAPH & FILM

Photography and filming are permitted.

FUND OFFICE

The lost property office is located at the information desk in the entrance area of the exhibition.

CARD PAYMENT

At the box office and in the exhibition shop, payment can be made in cash or by EC card or major credit cards.

CHILDWHEEL

Prams are allowed in the exhibition, space permitting. On days with high visitor frequency, prams may have to be deposited in the foyer area.

LOCKERS

Lockers are available in the entrance area of the exhibition and can be used for a deposit of 1€. There is no cloakroom.

SOUVENIRS

In our shop you will find a wide variety of souvenirs for Van Gogh fans – from postcards, magnets or mugs to stylish T-shirts and hoodies, all in the design of the Dutch art genius.

ANIMALS

Dogs and other pets are not allowed in the exhibition rooms.